Privacy Policy

At Shivay Services, accessible from our TV repair platforms, the privacy of our customers is one of our top priorities. This Privacy Policy document outlines the types of information we collect and how we utilize it.

Information We Collect

We only collect personal information that is voluntarily provided by you when scheduling a TV repair service or contacting us for inquiries. This information includes your:

  • Full Name
  • Phone Number
  • Residential/Delivery Address
  • Email Address (optional)

How We Use Your Information

We use the information we collect solely to serve your needs and carry out TV repair operations. Specifically, your data is used to:

  • Coordinate and schedule technician repair visits.
  • Contact you regarding repair progress, pricing estimates, and updates.
  • Provide professional customer support.
  • Improve our internal servicing efficiencies.

We Do Not Share Your Data

We strictly do not share, sell, rent, trade, or distribute your personal details or contact information with any third-party marketers, advertisers, or outside organizations.

Your data is kept highly confidential and is used strictly internally by our technicians and service managers to complete your requested repairs.

Data Retention and Security

We employ robust security measures to protect your personal details from unauthorized access, alteration, or disclosure. We only retain your contact records for as long as necessary to complete your repair job and manage warranty service records.

Contact Us

If you have any questions or require more information about our Privacy Policy, please feel free to reach out to us at shivayservices25@gmail.com.